Showing posts with label best western. Show all posts
Showing posts with label best western. Show all posts

Tuesday, August 30, 2016

Howard Johnsons Route 66 Connections

I’ve more or less been catching rumblings about Howard Johnsons restaurants for the past week, but it wasn’t until this weekend I finally had a chance to sit down and read what's been going on. As it turns out Howard Johnsons after all these years are down to one final restaurant in Lake George, NY. Although the motel chain has survived thanks to a buyout by Wyndham Hotels in 2006, the restaurants that were formerly part of the Howard Johnson experience weren’t as lucky and have eked out their survival although unsuccessfully ever since.

In many ways Howard Johnson’s was a mid-20th century equivalent to what Harvey Houses where in the late-19th to the early mid-20th centuries. Essentially a chain of restaurants and hotels aimed at serving travelers. Although one could partake in either a stay or a dining experience, many road weary travelers often chose to do both grabbing dinner and/or breakfast along with a stay. Of course Howard Johnson’s wasn’t the only chain doing this at the time, Best Western, Holiday Inn and even Route 66’s own Whiting Brothers offered such full services to travelers, nor was this anything new since cabin court hotels offered such services as far back as the 20’s. What really separated Howard Johnsons from the crowd though was that it was considered the gold standard for eating and lodging by the 1960’s and 70’s. The bright orange roofs of the motel/restaurant combo was a market branding ploy that hit home with families as meaning a quality place to stay and eat, and escape the ever more prevalent fast food establishments getting a foothold on the nation.

For many, Howard Johnson’s has been is often viewed as an East Coast franchise, but they did have a myriad of establishments across country including a number of them on Route 66, averaging at least one per state (minus Kansas) along the route. Many of them like the Flagstaff Route 66 location are still in business but now under different names, for instance this Flagstaff location is called the Crown Railroad Cafe, and is a family favorite of ours. Of course it’s good to know some of these restaurants are still around and in business, but the sad part is that the association with their heritage, orange roofs and all, is long gone and that the Howard Johnson brand name is no longer associated with family dining along the road.

The big question is what is the future of the last remaining Howard Johnson’s in Lake George, NY and with it the Howard Johnson’s name associated with restaurant hospitality services. Will it close as originally intended sometime in September of 2016, or will it live on as a reminder of a lost brand name? This means of course that the next question to be asked is, how did Howard Johnsons fail? With many establishments down Route 66 we can often point out the shift in traffic from Route 66 to the interstates, bypassing small towns and their dining and lodging establishments. Howard Johnson's however hit its stride in the era of the interstate, during the 60’s and 70’s, and didn’t just occupy Route 66 but dominated the East Coast and appeared mostly in larger towns everywhere else. Much as Denny’s and McDonalds are today so to was Howard Johnsons in its heyday set up strategically near interstate exits. So just what happened?

The fact of the matter was that Howard Johnsons was victim of its own success, as it set a gold standard many were quick to follow. Best Western Motels for instance has many such motel/restaurant combinations such as Gila Bend, Arizona’s Space Age Cafe and Motel and Mount Carmel, Utah’s Thunderbird Restaurant and Lodge.  As far as stand alone restaurants of similar faire, IHOP took a note out of Howard Johnsons book and used blue roofs on their restaurants to catch the eye of passing travelers, and Denny’s has had that famous yellow sign. On top of that the continued growth and variety of fast food restaurants in the 1980’s also dug into Howard Johnsons market of passing travelers. By the late 80’s though, with the Howard Johnson restaurants now divested from the Howard Johnson brand it became clear the restaurants as a chain were failing and franchise owners set adrift to sink or swim. Many choosing to save their businesses eventually cut ties with the Howard Johnson brand and set out to attach themselves to new franchises such as Denny’s or IHOP, or set out on their own independently like the aforementioned Crown Railroad Cafe in Flagstaff. As owners jumped ship, or just lost their restaurants entirely the number of Howard Johnson restaurants dwindled till we are where we currently stand with one last restaurant.


Unlike Whiting Brothers or the abandoned traveler town of Conway, TX which were victims of changing times and of the interstate, Howard Johnson restaurants were just a victim of a mismanagement of a brand name, and of the franchise in general. With that said it’s still sad to see the brand name pass, especially if you remember having eaten at Howard Johnsons while traveling as a kid. Not all is lost though since the motel chain, at least for now, lives on under Wyndham Hotels careful management.

By the way, if I peeked you interest with Howard Johnson's and their history be sure to check out  http://www.hojoland.com/ its a great website full of memorabilia and historical info about HoJo's in their heyday.
  

Tuesday, September 10, 2013

Keeping Route 66 Family Friendly Works Both Ways - Part 2

I don't mean to slam business owners on Route 66, and hopefully those of you who read the first part didn't take it that way either. For every bad encounter I have had, I have had 20 memorable good ones, and people I loved to meet. But, just like any other group it only takes one soar head to ruin it for everyone else. Also people of Holbrook, AZ my first posting is no reflection on you either, and I have had nice experiences in your town too. After our bad experience at the restaurant, some teenagers working at the Safeway nearby really helped cheer us up through some joking around. 



But, this part two is also about me turning the table on myself and families. As the title goes for this posting "Keeping Route 66 Family Friendly 
Works Both Ways". That means we as
families have a part to play too.



If Route 66 businesses are to become more family friendly, then families are going to have to be more Route 66 friendly. Or to put it another way we as families must not only travel the route but understand the culture of mom and pop business patronage and old school manners and politeness that it embodies. 

Obviously my entire blog is about getting families to travel Route 66, and the reason your here reading this is because you want to travel the route. So with that said its obvious I'm encouraging you to travel the route and your willing. 

But it's the latter parts we all need to concentrate on. Now if anyone is guilty of not always patronizing mom and pop establishments along the way it me. Yes I have stayed, eaten, and shopped in a lot of mom and pop places, but at the same time I have always hit a lot of big chains too. Hey, I like my Best Westerns, Comfort Inns, McDonalds, and Wendy's its nice to know what I'm getting into. But, every stay and meal at one of these places is less income to a business struggling to survive and maintain a legacy on Route 66.

It's a pretty simple concept, but we all know acting upon it isn't as simple. I mean you got hungry kids, and everybody is getting a bit crabby, good old McD's will fit the bill and get the edge off. Same way with motels, you need to get rest and don't want to mess around so a Holiday Inn fits the bill there. But, if you can plan a stay or a meal try to see if you can get into a mom and pop. Luckily, there are a lot of great resources to help you find the good places. Try Yelp, and Tripadvisor to help get reviews and make sure they are good places to stay, eat, or visit. To find those Route 66 legends look at some of the apps I listed in my "Appy to see You", article I posted recently. Also even though I guess I kind of knocked it a bit in part 1, try the Route 66 Federation Guidebook. And keep in mind the iconic mom and pops like the Wigwam Motels, and Blue Swallow fill up fast, so make sure you get reservations with enough time. 

We also need to watch our manners and teach our kids to also. When you get into the world of chains, and homogenous services, your manners slide a bit. Your kids say they don't like a burger at McDonalds no one cares. Your kids complain the Comfort Inn doesn't have a pool no one cares. But in a mom and pop restaurant the owners might also be your cook and waitress, and its not exactly polite to let loose on something small here, same way with a motel, or a shop. Your not dealing with a faceless corporation, but with people who pride themselves on thier business and the service they provide. 

Overall, we as families have to give our best too, because most Route 66 business owners already are.